Which step best describes how to assess and manage a dog with sensitive ears during cleaning?

• A. Use any household cleaner and rub into the ear canal.
• B. Insert the tool deeply to cleanse the canal thoroughly.
• C. Use a mild, vet-approved cleaner; clean outer canal from the base outward; avoid inserting into canal; check for redness or discharge; stop if pain occurs.
• D. Skip cleansing and only wipe the outer ear.

Answer: (C)